Reject a review if a reviewer does not respond to PRQ disputes for over a month.
K
Kigen valarie
Most reviews remain unchecked due to a mismatch between the reviewer's Post Review Questionnaire and the answers provided by the author in the Optional Book Details Form. Even after the author checks their answers, if the reviewer does not check the dispute, the review remains pending. Automatically rejecting the review if the reviewer does not respond will avoid the instances of pending reviews.
C
Catherine Sweet
There may be a reason why the reviewer is not responding. I was sent a malfunctioning link to a dispute. I messaged the support team many times to get a working link, but nobody could provide one. The dispute came from the author or publisher, and I felt terrible that I couldn't access it.